WELCOME TO YOUR NEW HOME
At Paddington Properties, our commitment to you doesn’t end at the sale. We strive to provide an exceptional homeowner experience, ensuring your new home remains a place of comfort, safety, and pride for years to come.
OUR PROMISE TO HOMEOWNERS
Owning a home should be exciting, not stressful. That’s why our Homeowner Care team is dedicated to supporting you every step of the way—from move-in to maintenance and beyond.
Move-In Support
We make your transition seamless. Our team provides:
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Personalized Move-In Guide: A detailed manual with essential information about your home, appliances, and building systems.
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Orientation Walkthrough: A one-on-one session to familiarize you with your new home and community amenities.
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Welcome Package: Helpful resources, contact information, and exclusive homeowner tips to get you settled quickly.
Warranty & Maintenance Assistance
Your peace of mind is important. We offer:
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Comprehensive Warranty Coverage: Protecting your home’s structure, systems, and finishes. All are covered by a 2-5-10 year home warranty. This coverage includes materials and labour for 12 months in the home and 15 months for common property, 2 years for distribution systems, 5 years for the building envelope and 10 years for structural.
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Efficient Service Requests: Our responsive team ensures timely resolutions to any home-related issues.
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Preventive Maintenance Tips: Guidance to keep your home in optimal condition.
Resources for Homeowners
We provide tools and information to help you get the most out of your home:
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Homeowner Portal (coming soon!): Submit service requests, access warranty information, and receive community updates.
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FAQs & Tips: Expert advice on maintenance, energy efficiency, and seasonal home care.
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Community Updates: Stay informed about events, improvements, and neighborhood news.
ALWAYS HERE FOR YOU
Your home is our priority. Whether you have a question, need support, or want guidance on home care, our dedicated Homeowner Care team is here to assist you—ensuring your experience with Paddington Properties is as exceptional as the home you now own.
